Frequently Asked Questions

Tickets for most performances are available online through our ticketing partner. You can also purchase tickets by calling us at (541) 868-0689 or stopping by the box office before the show. Some events may have tickets available at the door.

Ticket policies vary by event and presenter. Please contact us at info@wildishtheater.com or call (541) 868-0689 as soon as possible if you need to exchange or refund your tickets, and we'll do our best to help.

We recommend arriving at least 15–20 minutes before the scheduled start time. Doors typically open 30 minutes prior to showtime. This gives you time to find parking, pick up tickets at will call, and get settled.

Out of respect for performers and fellow audience members, late arrivals are typically seated during an appropriate pause in the performance. Seating may be limited until intermission for some shows. Please plan to arrive on time.

Yes. The Richard E. Wildish Community Theater is fully accessible. We have accessible seating, restrooms, and entrances. If you have specific accessibility needs, please contact us in advance so we can assist you.

Children are welcome at most performances. Age recommendations vary by show — please check individual event listings. Children of all ages must have a ticket and occupy their own seat.

Outside food and beverages are generally not permitted inside the theater. Some events may feature a concessions area in the lobby. Please check the specific event listing or contact us for details.

Recording policies are set by the individual performer or presenter. In most cases, flash photography and audio/video recording are not permitted during performances. Please watch for announcements before the show.

Send us a rental inquiry at info@wildishtheater.com with the subject line "Rental Inquiry," or call (541) 868-0689. We'll follow up to discuss your event, check availability, and walk you through pricing and logistics.

Rentals include use of the 275-seat auditorium, our Behringer X32 digital mixer, full microphone package, ETC EOS lighting console with 96 dimmers, projection system, and the Steinway grand piano. Technical staff can be arranged separately.

We recommend reaching out as early as possible — popular dates fill up quickly. For large or complex events, 3–6 months of lead time is ideal. We'll do our best to accommodate shorter timelines when availability allows.

Yes. The theater is available for a wide range of private and community events beyond performances. Contact us to discuss how we can make your event work in the space.

We're always looking for ushers and street volunteers. No experience is required — just a love of community and culture. Email us at info@wildishtheater.com with the subject line "Volunteering" and we'll be in touch.

Donations help us continue bringing arts and culture to Springfield. Visit our Donate page to learn about giving options and the impact your support makes.

We welcome local performers and organizations. Reach out to us at info@wildishtheater.com to start a conversation about your group and what you're planning.